Question: Where is our shop located?
Our shop is located at 545 Orchard Road#05-10A Far East Shopping Centre Singapore 238882.
Question: Do we do worldwide shipping?
Answer: Yes we do local and worldwide shipping. However shipping costs will differ.
Question: How much would worldwide shipping be?
Answer: It would be $20 for international Shipping.
Question: How much is the standard shipping fee?
Answer: $6 standard shipping fee for products below 5kg and $12 for anything above. (Applies to local shipping only)
Question: Which courier company does E1 Personal Audio use for local Singapore shipping?
Answer: We use Singpost for shipping within Singapore. Customer's can contact us to find our more.
Question: How long does it take to ship my order and receive them?
Answer: Depending on stock availability, Singpost may take 1 - 3 working days.
Question: Can customers self pick up at our store?
Answer: Yes. Simply indicate in the special instructions at the end of the check out process that you wish to self pick up and you can collect at our store.
Question: What currency are the prices displayed in?
Answer: All prices are inclusive of GST and priced in Singapore Dollars (SGD) unless otherwise stated.
Question: What forms of payment do you accept?
We offer two payment methods:
PayPal - You can sign up for a PayPal account here.
Bank Transfer / Internet Banking / ATM Transfer